Terms and Conditions – FOOTIE GOALS

It is important that the end user should take responsibility for the installation and the safe use of any children’s football goal posts. Installation of goal posts should always be carried out under the supervision of a competent person using due diligence and risk assessment. IF IN DOUBT ABOUT THE SAFETY OR STABILITY OF ANY FOOTBALL GOALPOST- DO NOT USE IT. Contact our Production Manager ON 07455 383302, who is available twenty four hours for help and guidance.

CONDITIONS OF SALE
Full Conditions of Sale are available on request and can be sent by email fax or post. These are a basic outline of our terms and conditions of sale.

Goal Post - Prices & Products

As prices of our kids goal posts are live on the internet we reserve the right to vary them without notice. E&OE Errors & omissions accepted at all times. We reserve the right to withhold goalpost products if a clear mistake has been made with regard to description or price. (For example any product that has a zero price is an obvious administration error). We reserve the right to change prices and revise or remove any football goal posts at any time. Any payment made for a product no longer in stock or no longer available will receive a full refund.

VAT is charged at the rate applicable at the time of the sale. The contract commences when we have processed the order in our office after the payment has been verified.

Credit Surcharge
Sums that are overdue for any items supplied and have not been paid by the end of the month after the month of invoice will be surcharged at the rate of 4.5% (compound) per calendar month or part calendar month thereafter.

Title to any of our kids goals or any goods from this website does not pass to the purchaser until the account is settled in full. Risk passes to the purchaser on delivery.

Quality
We use suitable materials for the intended purpose of manufacturing goalposts for children and it is not our policy to vary the design or quality however we reserve the right to use alternative materials when we consider it suitable or necessary.

Delivery
We Endeavour to despatch childrens PVC goals that are in stock within three days of the order being processed. Orders for kids goals placed before 10 am will be processed for next working day delivery where possible. If you require a delivery for a special date such as birthday please inform us when placing your order and we will endeavor to deliver in time. Next day delivery is only on items currently in stock at the time of ordering please check prior to placing an order. We will do our upmost to deliver in the requested time but cannot guarantee any delivery as it is out of our control after it leaves our factory. We do not accept any responsibility or consequential loss for any problems or loss whatsoever that is a direct result of non-delivery by our chosen carrier. All goal posts are shipped in good faith. Customers must check items upon delivery as we cannot make a claim against the carrier if customers sign that they have received items in good condition. Any damaged packaging should be signed for with a note “accepted in damaged condition (to be checked)”. If the courier will stay whilst the item is checked then the damaged or missing items can be recorded on the delivery note. This makes any claims for damage or loss in transit easier and straight forward for the customer and the supplier.

Delivery of Goal posts outside the UK mainland
All carriage charges apply to mainland England & Wales only. Please contact us for quotations to Highlands of Scotland and all other destinations overseas or offshore. The web site will work out the carriage charges however we reserve the right to add a surcharge at any time prior to supply if our carriage charges change in any way. Before implementing any additional carriage charges we will contact the buyer who may, if they wish, can cancel the order. If these charges are not acceptable any refund will first take into account any work undertaken on the order prior to cancelation. All weights listed are on individual goalposts and are approximate

Goal Post Packing
Any additional packaging required such as wooden cases for export or specially requested packaging on larger orders, which will be charged at cost. If football goals are not received within 10 days of date of our despatch, we must be notified immediately in writing. Contact dispatch dispatch@itsagoal.net. No responsibility can be accepted by our company if we are not within the time periods set out.
Damage or part delivery must be advised straight away if possible or within 3 days of date of receipt. It is the responsibility of the recipient to check goods received before signing for them. Any shortfall or damage must be put in writing on the despatch note for claims to be met. Please insist, if you feel damage may have happened to your goal posts in transit, that the carrier wait and allow you to check each goal post before the you sign that you have received them in good condition.

Returns
Notification of a request to return any goalposts must be provided in writing by the customer before any goods are returned. To be sent by first class recorded post and by email to dispatch@itsagoal.net. No goods will be accepted for credit without permission from a director of the Company. Refunds in all cases will be in the form of credit notes. A minimum handling and restocking charge of twenty percent will be applied to all credit notes covering returned goods.
All outward carriage cost of sending products to the customer & any other incidental charges will be chargeable to the customer. The cost of returning goods is to be met in full by the customer. These charges may be refunded in full subject to the distance selling regulations.
Returns will only be accepted where goods are received back in saleable condition. Any re-packaging of the goalposts will be charged to the customer. These conditions do not apply where there is a justifiable complaint relating to the quality of the goods supplied. Football goals are checked and dispatched in good condition. Damaged goods should not be signed or accepted by the customer. We cannot make a claim from the carrier for damage in transit if they are accepted by the customer without making notification of such damage.

Export orders
Our normal trading conditions apply. Quotations for export carriage & packing are available on request. We only accept direct payment to our bank by BACS before goods are shipped.

Football Goal Warranty
FOOTIE GOALS have a standard twelve month manufacturer’s warranty. (Which does not cover missuse of the goal post) Any damage caused to goalposts by miss use will not be covered under the goalpost warranty or suppliers guarantee. We require customers to register the date of purchase. This can be done by placing feedback about the product on our social media sites (Facebook and Twitter ) or by returning the guarantee card supplied with the goals. We are so confident that we offer our customers unbeatable value for money that if you find any of our new products cheaper on another UK based website then we will match or better the price however pricing errors on other supplier’s sites will obviously not be matched.

3D PRINTING RESTRICTIONS
All components used in the manufacture of our football goal products are the copyright of the company and cannot be cloned or copied on any 3D printer without written permission from a director of the company. Copies of the components used on goal posts may endanger users of the football goal posts when such 3D copies are used in place of the original mouldings provided by the company. All spare parts for the football goals must be sourced from the manufacturer. Any changes or alterations to the design of the football goals by customers and users will invalidate any warranty or guarantee and this includes the use of unauthorised use of 3D clones or copies of the components used in any of our goalposts.

ITSA Goal Posts Limited – Football goalposts Manufacturer – Sheffield - England